We are here to help you live life your way while supporting you towards reaching your goals.
Service Overview
Specialised Support Coordination is a high-level NDIS service providing tailored, expert assistance for participants with complex, high-risk needs. Delivered by qualified professionals with advanced skills, we focus on addressing significant barriers such as housing crises, justice involvement, severe mental health challenges, or situations where multiple urgent interventions are needed. Our coordinators work to reduce complexity in your environment, build sustainable support systems, mitigate risks, and help you develop the capacity to manage your own supports over time.
Service Inclusions
High-level expertise from qualified professionals (social workers, mental health nurses, or psychologists)
Crisis intervention and risk mitigation for urgent, high-risk situations
Coordination of multiple service providers to ensure consistent care
Assistance addressing housing instability or homelessness risk
Support navigating justice system involvement
Management of complex behavioral support needs and mental health challenges
Liaison with NDIS planners, healthcare professionals, legal representatives, and other services
Who This Service Supports
Specialised Support Coordination is for NDIS participants facing complex challenges and significant barriers to accessing supports. This includes people at high risk of homelessness, individuals involved with the justice system, those with complex challenging behaviors, significant mental health or alcohol and other drug (AOD) issues, or participants with minimal or no informal support networks.
This service bridges the gap between standard support coordination and high-intensity clinical care, focusing on solving specific complex problems, stabilizing your support environment, and enabling you to work towards greater independence.
What Our Customers Say
Service Inclusions
Builds Everyday Independence:
Participants gain real-life skills, confidence, and the ability to manage daily activities.
Strengthens Social Connection:
Encourages meaningful interactions, reducing isolation and building community belonging.
Frequently Asked Questions
Is Blue Iris a registered NDIS provider?
Yes. Blue Iris Support Services is a registered NDIS provider, which means we’ve been officially approved by the NDIS Quality and Safeguards Commission. We’ve passed independent audits to ensure we meet strict government quality and safety standards, and we follow the NDIS Code of Conduct. You are in safe hands.
What type of NDIS disability support services does Blue Iris provide?
Blue Iris offers a comprehensive range of NDIS-funded disability support services including:
- Supported Independent Living (SIL/SDA)
- Community Nursing
- In-Home Support
- Community Access
- Mental Health Support
- Forensic Disability Support
- Support Coordination
We specialise in supporting participants with complex mental health conditions, dual diagnosis, and those navigating the forensic disability space. Our one-stop-shop approach means you can access all the support you need without coordinating multiple providers.
What is the process after requesting services from Blue Iris?
Once you contact Blue Iris, we’ll arrange an initial consultation to discuss your needs, goals, and NDIS plan. We’ll take time to understand what supports would work best for you and answer any questions you have about our services.
From there, we’ll work with you to either develop a support plan tailored to your unique circumstances, or connect you with services based on your current plan. We’ll discuss timelines, introduce you to potential support workers and ensure everything is in place before services begin.
How much do Blue Iris services cost and what NDIS funding do I need?
Blue Iris services are funded through your NDIS plan at standard NDIS rates. The specific funding you’ll need depends on the services you access.
Not sure what’s in your plan or whether you have the right funding? Our support coordination services can help you understand your NDIS funding and access the supports you need.
Can Blue Iris help me transition from another provider?
Yes. We understand that changing providers can feel overwhelming, and we’re here to make the transition as smooth as possible. We’ll work with you to understand your current supports, discuss your goals and preferences, and create a transition plan that minimises disruption to your routine.
If you have a support coordinator, we’ll collaborate with them to ensure a seamless handover. If you’re self-managed or plan-managed, we’ll guide you through the process step by step.